Ownership
Why Should Eagle Ridge Resort & Spa Manage Your Home?
Eagle Ridge Resort & Spa continues to be the most professional, well-trained, fully staffed rental management program in The Galena Territory.
We have more than 28 years experience in managing rental properties in The Galena Territory and spend $1.5 million dollars annually in marketing the Resort and your home.
Our seasoned professional staff of over 600 associates is trained to provide superior services including:
- Seven day a week reservation center. Call us toll free at 800-892-2269, or book on-line at www.eagleridge.com 24 hours a day, seven days a week.
- A fully staffed check-in desk to provide your guests with assistance on their rental home location, resort amenities and accommodation keys. The check-in desk is open seven days a week, 24 hours per day.
- Eagle Ridge Resort & Spa Resort Rental Owners receive a Complimentary Resort Membership - A $750 value allowing you to use resort facilities and receive preferred discounts on golf, restaurant and retail purchases.
- Charging and discount privileges at any of our resort outlets.
- Furnished towels, linens, soap products and bath amenities.
- Rental income sent to you on the 10th business day of each month.
- Personal shopper to assist you in purchasing any furnishings, décor items and replacement items for your Eagle Ridge Resort & Spa rental home.
- 24-hour maintenance services - anything repaired or replaced as needed!
- Re-stocking of firewood.
Your guests receive the following privileges when booking a vacation home through Eagle Ridge Resort & Spa:
- Advance tee times-tee times arranged upon making a lodging reservation, no matter how far in advance. (Non-resort guests may only book 10 days in advance and pay a $30 premium over Eagle Ridge Resort & Spa guests.)
- Stonedrift Spa services featuring, massage, manicure, pedicures and facials.
- Complimentary use of indoor pool, sauna, whirlpool and health club-exclusive to resort guests only.
- Daily maid service including fresh towels and guest amenities
- Advance grocery delivery from the General Store before or upon arrival.
- Room service and charging privileges at any of our resort outlets.
- Personal escort and luggage assistance to home.
- Complimentary coffee, newspaper, on-property shuttle, free call access for 800 numbers and credit card calls, local phone calls, admission to indoor pool and complimentary pool towels, complimentary use of tennis courts, admission to health club, and assistance with dining reservations, recommendations, flower orders, transportation needs, etc.
Eagle Ridge Resort & Spa is unique in The Galena Territory, as our facility also offers a full-service conference center, a guest market that no other rental agency can offer. Corporate guests find our rental accommodations ensure a perfectly natural environment when they are conducting business away from their office. Our guests can choose full-service functions at the Eagle Ridge Resort & Spa conference center or simply barbecue on a deck overlooking the golf course.
Marketing is what Eagle Ridge Resort & Spa does best, with a professionally designed media campaign directly targeted to bringing new guests to your home. You'll see Eagle Ridge Resort & Spa in radio, television and newspaper, along with several magazines, tempting guests with special offers and enticing them to call and make vacation plans.
The best in marketing, amenities, facilities and services is what you can expect from Eagle Ridge Resort & Spa when you entrust your home to our rental program. Should you have questions after reviewing this information, please feel free to contact us.
Sincerely,
Ramona Trabanino
Director of Rooms
815-776-5003
rtrabanino@eagleridge.com